Welcome,
How B&S Direct works
Matched nearby by item, price and location — with safety steps before you deal.
- 1Post a listing or buy request (item, price range, area).
- 2We match you automatically — score, distance and price fit shown.
- 3Make or accept an offer — then both pay R25 via PayFast before chat opens.
- 4Pay R25 safety token via PayFast (chat unlocks only after both have paid).
- 5Chat, meet safely, both tap Order completed.
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Active Listings
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Open Requests
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Matches Found
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Active Chats
Quick Actions
Notifications when the app is closed
Turn these on to get alerts for fees, accepts, disputes and completed orders — including as admin.
Item Listings
Create Listing
My Buy Requests
What are you looking for?
Maximum 5 open buy requests at a time. Withdraw a request to free a slot.
Offers & Negotiation
Direct Messages
Map View
Showing active listings near you. Click markers for details.
Service Fees
Platform fees, refunds and bank details. See the tab for terms, POPIA and liability.
Safety & verification token (R25 each)
On every successfully accepted offer, the buyer and the seller each pay a flat R25 safety & verification token (R50 total). This is not the item price — buyers and sellers still settle the item price directly with each other.
Why this token exists: It is a small commitment fee that helps filter out the vast majority of anonymous scammers, bots and time-wasters who never intend to complete a real deal. Serious buyers and sellers complete payment; fake accounts usually disappear. This protects both sides and keeps the marketplace safer.
How you pay: All tokens are paid instantly via PayFast (card or Instant EFT on PayFast’s secure page) using the Pay R25 with PayFast button on this page after an offer is accepted. The deal should not proceed until both parties have paid. By using B&S Direct you agree to this token. Failure to pay may result in account limits or suspension.
Withdrawals & refunds: You may withdraw from an accepted deal and request a refund of any token already paid. Requests are logged and reviewed by admin. Approved token refunds are processed by admin (typically within 2–5 business days). The item price between buyer and seller is never held by B&S Direct and is not refunded by the platform.
Refunds, disputes & operational rules
B&S Direct provides an evidence-based dispute process for accepted deals. Platform fee refund requests are automated in-app (request → admin review → approve), while the actual EFT payout stays manual (2–5 business days after approval). Item-related outcomes may be: full fee refund, partial fee refund, rejection, or a request for more information.
- The flat platform service fee (R25 buyer + R25 seller) is separate from the item price settled between parties.
- Withdraw from an accepted deal → if a fee was paid, tap Request fee refund. Admin is notified automatically.
- Approved fee refunds are returned by manual EFT within 2–5 business days — not an instant card reversal.
- Buyers may open a dispute within the configured dispute window after delivery/collection (default 48 hours). This window does not remove any statutory consumer rights that may apply under South African law.
- Sellers may respond with evidence. Original listing and transaction records are frozen when a dispute is opened.
- Risk indicators flag unusual patterns for extra review only — they do not label users as fraudsters.
How the fee works
- When an offer is accepted, a transaction is recorded.
- Buyer pays a flat R25 via immediate payment.
- Seller pays a flat R25 via immediate payment.
- Total to the platform: R50 per completed deal (any deal size).
- Pay fees immediately after acceptance so the deal is not delayed.
- Withdraw / cancel an accepted deal anytime before order completed — the other party is notified automatically.
- If you already paid the R25 fee, tap Request fee refund. Admin reviews, then refunds by EFT (2–5 business days after approval).
Platform bank details (admin / backup only)
Your fee obligations
Legal & Disclaimer
Official platform terms for B&S Direct. Fee amounts and bank details are listed under the tab.
By registering or using B&S Direct you agree to these terms. This summary is designed for clarity under South African law and should be reviewed by a qualified attorney for your final operating structure.
1. Terms of service
B&S Direct is a matching marketplace that connects buyers and sellers by item, price range and location. You must provide accurate information, act lawfully and in good faith, and must not use the platform for fraud, scams, harassment, abuse or prohibited goods. You must be 18 years or older to create an account or use the platform.
We may suspend or terminate accounts that breach these terms, harm other users, or create legal or safety risk. Listings and requests are published by users. B&S Direct may moderate content for safety and compliance but does not undertake to pre-screen every post.
The R25 safety & verification token from each party on accepted deals is governed by the tab. These terms are governed by the laws of the Republic of South Africa. Subject to applicable law, disputes relating to the platform may be brought before the South African courts.
2. Intellectual property & copyright
© B&S Direct. All rights reserved. The B&S Direct name, logo, website design, user interface, original text, graphics, software and other materials on this platform are protected by applicable intellectual property laws, including the Copyright Act 98 of 1978 (as amended) and related South African law.
You may use the platform only for its intended purpose as a registered user. You may not, without prior written consent from B&S Direct:
- Copy, reproduce, modify, distribute or republish platform content or branding for commercial use
- Scrape, harvest or bulk-download user data, listings or site content
- Reverse engineer, decompile or attempt to extract source code or matching logic except where permitted by law
- Use the B&S Direct name or logo in a way that suggests partnership or endorsement without permission
- Frame the site or create a confusingly similar service that misrepresents itself as B&S Direct
Content you upload (for example listing photos and descriptions) remains yours, but you grant B&S Direct a non-exclusive licence to host, display and use that content solely to operate the marketplace (matching, previews and related platform features).
To report suspected IP infringement or unauthorised use of B&S Direct branding, contact bsdirectadmin@gmail.com with details and supporting evidence. This clause does not prevent lawful competition that uses original code, branding and content.
3. Prohibited items & conduct
You may not list, request, promote or trade the following on B&S Direct (non-exhaustive):
- Illegal drugs, drug paraphernalia, or controlled substances
- Weapons, firearms, ammunition, explosives, or illegal replicas
- Stolen goods, counterfeit goods, or items infringing intellectual property
- Live animals where trade would breach applicable law or welfare rules
- Human body parts, hazardous materials, or toxic chemicals
- Child sexual abuse material or any sexual content involving minors
- Stolen data, hacked accounts, or tools primarily for fraud or unauthorised access
- Financial instruments or cash-like schemes used for money laundering
- Anything else prohibited under South African law
Prohibited conduct includes scams, impersonation, doxxing, threats, and attempts to bypass platform fees or safety features. Reports may lead to listing removal, account suspension or referral to authorities where appropriate.
4. Privacy policy (POPIA)
By registering, you consent to B&S Direct processing your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). We may process your name, email, location or postal code, listing and message content, and payment references related to platform fees.
We use this information only to operate matching, communication, fee administration, dispute handling, security and platform administration. We do not sell your personal information for third-party marketing. Trusted service providers (such as hosting and database providers) may process data on our behalf to run the service.
To request access, correction or deletion of your personal information, email bsdirectadmin@gmail.com with the subject line “POPIA request”. We will respond within a reasonable period, subject to records we must retain for legal, fee or dispute purposes.
5. Platform identity & intermediary status (ECTA)
B&S Direct operates as an online intermediary marketplace under the Electronic Communications and Transactions Act 25 of 2002 (ECTA). We host user-generated listings and facilitate matching and messaging. We do not create or own user listings, and we are not a party to the private sale of goods between users.
Official contact for notices and complaints: bsdirectadmin@gmail.com. Please include your registered name, email and a clear description of the issue so we can assist promptly.
Additional business particulars (such as a registered physical address and company registration number) will be published on this page once formally available. Nothing in these terms limits remedies that cannot lawfully be excluded under South African law, including approaches to the relevant regulators where applicable.
6. Consumer Protection Act & private sales
B&S Direct is a venue that matches buyers and sellers. The contract of sale for any item is a private agreement between the buyer and the seller only. B&S Direct is not the seller, not an auctioneer, and does not take ownership of goods. We do not guarantee the quality, safety, legality or suitability of any item listed by users.
We do not provide Consumer Protection Act warranties on behalf of private sellers. Our in-app dispute tools support evidence-based review of platform-related issues; they do not remove statutory rights that may apply between buyer and seller under the Consumer Protection Act 68 of 2008 or other applicable law.
7. Platform fees only — not escrow
B&S Direct collects only the stated R25 safety & verification token from each party on accepted deals (via PayFast), as described under Fees. We do not hold the purchase price of items in escrow, do not clear item funds between users, and do not provide financial advice in relation to item payments. Item price is arranged and settled directly between buyer and seller.
8. Limitation of liability & safety
To the maximum extent permitted by South African law, B&S Direct, its operators and affiliates are not liable for loss or damage arising from user conduct, fraud by other users, the condition of goods, failed meetups, or private transactions arranged through the platform — including financial loss or personal injury — except where liability cannot lawfully be excluded.
Users must take reasonable safety steps (for example meeting in public places in daylight where practical) and must never share OTPs, PINs or banking passwords. You agree to indemnify B&S Direct against claims arising from your listings or conduct, except where we cannot exclude responsibility by law.
For formal legal advice on your specific situation, consult a qualified South African attorney.
My Profile
Update your name, location, photo and password. Password changes are confirmed by email (same channel as registration).
Profile details
Email is used for login and cannot be changed here.
Password
We send a secure link to your registered email (same verification channel as when you signed up). Open the link, then set a new password on this page.
Reset link confirmed — choose a new password
Admin Dashboard
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Accepted offers
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Orders completed
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Declined offers
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Open / pending offers
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Outstanding fees due
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Registered users
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Buyers
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Sellers
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Total page views
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Unique visitors
Site traffic analytics
Approximate views of the live site. Each browser counts as one unique visitor. Counts update when someone opens the site.
Today: 0 views · This week: 0 views
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Today's activity
Live counts from the marketplace database (last 24 hours).
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Pending fee refunds: 0
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Completed deals
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Total fees (all deals)
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Deals awaiting fee payment
Customer lookup
Search by name, surname or email. Open a profile to Suspend, Reinstate or Delete an account (scam / abuse). Changes sync to the database.
Registered users
Admin onlyTotal accounts on the platform (synced across devices when multi-device is on).
Outstanding service fees
Fees due from buyer and seller after an offer is accepted (R25 each = R50 per deal).
Paid fees — order tracking
Deals where platform fees were marked paid. Full buyer & seller details for monitoring.
Accepted offers
Declined offers
Dispute window settings
Hours after delivery/collection confirmation during which a buyer can open a dispute (does not override legal consumer rights).
Disputes & refund reviews
🟢 Likely valid · 🟡 Needs review · 🔴 Likely unsupported — decisions require an admin reason. Platform fee refunds: approve in-app, then send EFT manually and mark sent.
Refunds (withdrawn after accept)
If a deal was accepted, fees were due/paid, then a party withdrew — mark a refund of the R25×2 platform fee when you repay them.